Contact information

At Aubin And Wills Shop, we believe good customer service is an important part of a positive shopping experience. Whether you have questions about our furniture collection, need help with an existing order, or would like assistance with a return, our team is here to help.

Customer Support Information

How We Can Help

Our customer support team can assist with:

  • Product information and general inquiries.

  • Order confirmations and order status updates.

  • Shipping and delivery questions.

  • Returns, refunds, and exchanges.

  • Damaged, defective, or incorrect items.

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (Central Time)

We aim to respond to email inquiries within 1–2 business days.

For faster assistance, please include your order number and a brief description of your inquiry when contacting us.

Thank you for shopping with Aubin And Wills Shop. We appreciate your trust and look forward to assisting you.